Recommendations

We consider ourselves very lucky to have worked for so many nice people over the years. It's always our intention to provide the best quality service we can and to develop long-term relationships with our clients. Here are just a few recommendations from recently satisfied customers:

A full 5 Star no brainer of an investment

Vanessa has been helpful in ways that words won't do justice. 

A full 5 Star no brainer of an investment

Vanessa has been helpful in ways that words won't do justice. 
 

Her advice and help in implementing, and her general knowledge of HubSpot has been an absolute lifesaver for me at this stage of my new venture. Working in the events space, HubSpot is just perfect by the way. If anyone is in that arena and is deciding which to go for....I am telling you now that HubSpot Sequences (when implemented properly) will change your life. Combine the ingenuity of HubSpot, with someone with the knowledge set and patience of Vanessa, and it is a total - no-brainer of an investment.

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Nic May

Nic May, Event Services

Ensured a seamless transition to HubSpot.
 
Our requirements for a new CRM weren’t straightforward. We had multiple systems we needed to centralise, with a fairly nuanced and complex business model.
Our requirements for a new CRM weren’t straightforward. We had multiple systems we needed to centralise, with a fairly nuanced and complex business model.
 
Thanks to Vanessa’s in-depth knowledge and support, however, our transition to HubSpot all went seamlessly. Always making herself available to help and looking for solutions to complex problems, she was a pleasure to work with and felt part of the team throughout.
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Philippa Chappell, Public Relations Communications

Vanessa Hunt is an expert on Facebook and other Social Media platforms. 
 
I've attended two of her Facebook talks recently and have learned a lot. She provides clear, concise and very valuable information about Social Media. Highly recommended.
Mike Lukjaniec

Mike Lukjaniec , Polmac

Vanessa makes training--even the gnarly, fog-inducing techie bits--fun. 

She does this because she's a delightful person by nature, but she also does this because she gets the fundamental truth that when learning is fun and engaging, it's sticky. She consistently gets rave reviews from our students that they learned the skills they need to do their jobs, all the while having a great time in her classes. She understands both the technology and the people it serves, which is an unbeatable combination.

Wendy Hassan

Wendy Hassan, Vlocity

Vanessa helped us move our group CRM solution from Maximizer to Salesforce, and I would have absolutely no hesitation in recommending Vanessa (and have done so already). 

Vanessa very quickly understood our business and what was/wasn't important for us, and helped guide us through a very complex product setup with clarity and a "can do" approach.

Vanessa spent a couple of days face-to-face with us, taking us through the system step by step, and encouraging us to be involved in the implementation. At the same time, she took on various tasks herself to ensure we were up and running on the go-live day.

 

Vanessa helped us move our group CRM solution from Maximizer to Salesforce, and I would have absolutely no hesitation in recommending Vanessa (and have done so already). 

Vanessa very quickly understood our business and what was/wasn't important for us, and helped guide us through a very complex product setup with clarity and a "can do" approach.

Vanessa spent a couple of days face-to-face with us, taking us through the system step by step, and encouraging us to be involved in the implementation. At the same time, she took on various tasks herself to ensure we were up and running on the go-live day.

I am delighted with the end result which was a stress-free implementation and some very happy users. She has remained a valuable point of contact and is always willing to answer questions when we have them. We plan to continue a working relationship with Vanessa going forward and her understanding of our business, marketing and the technicalities of the CRM systems have been invaluable to us.

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James Stone

James Stone, Inspiration Marine Group

Vanessa supported us with the set up of Insightly CRM system for our business. 

The one to one training provided as well as ongoing support afterwards was invaluable and without it we would never have been able to make such a smooth transition.

Vanessa supported us with the set up of Insightly CRM system for our business. 

The one to one training provided as well as ongoing support afterwards was invaluable and without it we would never have been able to make such a smooth transition.

Vanessa has so much knowledge as well as patience which is definitely needed in this work.

I'd not hesitate to recommend Vanessa to anyone looking to get a CRM in place for their business and wants to ensure that they choose the correct system and set it up correctly.

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Becca Cranfield

Becca Cranfield, Athena Stonecare Ltd

Vanessa provided an invaluable service setting up Salesforce for our new business. 

Whilst we were competent users, any one who has delved into the back office and functionality of Salesforce will know it can be complicated and can take a long time to learn all the set up and navigate to its full potential.

 

Vanessa provided an invaluable service setting up Salesforce for our new business. 

Whilst we were competent users, any one who has delved into the back office and functionality of Salesforce will know it can be complicated and can take a long time to learn all the set up and navigate to its full potential.

Vanessa spent time understanding our business and requirements and set up all our reporting and layouts so we could make the most of the system.

She was always responsive, highly professional and has taught me so much!

Thank you Vanessa.

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Louisa Yeoman

Louisa Yeoman, Founding Partner, Astrid Advisors

Vanessa is a great instructor and CRM consultant. 

She delivered over 55 classroom and virtual trainings for Vlocity over the last 3+ years, always receiving excellent reviews and feedback from the attendees.

David Wipper

David Wipper, Vlocity

If you are looking for someone to set your business up for growth, Vanessa is the right person for the job. 

Vanessa joined South Pole as a CRM expert consulting on process and system enhancements for our sales and marketing activities. With her great experience in CRM consulting, she very quickly developed a strong understanding around the complexity of our products and processes.

 

If you are looking for someone to set your business up for growth, Vanessa is the right person for the job. 

Vanessa joined South Pole as a CRM expert consulting on process and system enhancements for our sales and marketing activities. With her great experience in CRM consulting, she very quickly developed a strong understanding around the complexity of our products and processes.

Vanessa facilitated customer journey and requirements elicitation workshops with different teams in London and Zurich to identify the essential needs and requirements for a new CRM system.

Her thorough research provided us with a shortlist of CRM solutions, incorporating Marketing Automation and CPQ capabilities.

Her open and iterative communication style made this approach very pleasant and effective.

I have no doubt that Vanessa will add great value to any future client.

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Vincent Jagota

Vincent Jagota, Logistics Digital Strategy

Vanessa was quickly able to understand our requirements and identify an appropriate CRM solution for us. 

Vanessa was fully engaged in the thorough configuration of the CRM platform prior to launch, ensuring compatibility with our internal processes and advising on advanced features and functionality.

Vanessa guided us through a proof of concept project to identify a suitable CRM system by gathering our requirements and understanding our processes. 

Vanessa was fully engaged in the thorough configuration of the CRM platform prior to launch, ensuring compatibility with our internal processes and advising on advanced features and functionality.

Vanessa clearly knew her field and was knowledgeable, practical and efficient throughout.

I would recommend Vanessa’s services to any small business requiring support with sourcing and implementing a new CRM system from an independent source.

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Emma Woodward

Emma Woodward, Storage Equipment Experts

Vanessa guided us through a proof of concept project to identify a suitable CRM system by gathering our requirements and understanding our processes. 
She presented a number of options and helped us to refine the choice based on vendor scoring and demonstrations. As a result, we’re confident we have picked a winner and we hope to involve Vanessa in the implementation phase, so impressed were we with the service she provided.
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Hugo Farmer

Hugo Farmer, Independent Strategy and Change Consultant

Vanessa onboarded us in a simple and efficient manner in a world of complicated CRM systems. 

Her clear communication, simple to understand process made Insightly the obvious choice for a complex sales and manufacturing business.

Vanessa onboarded us in a simple and efficient manner in a world of complicated CRM systems. 

Her clear communication, simple to understand process made Insightly the obvious choice for a complex sales and manufacturing business. Without her training and numerous questions that needed to be answered my team would not have gotten up to speed with Insightly in such a quick time.

I cannot thank Vanessa enough!

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Sam Vaughan

Sam Vaughan , Head of Sales, Alitex Group

Vanessa is simply one of the best training consultants I have experienced. 

I worked with Vanessa a few years ago, and then I hired Vanessa to come to my rescue when I needed assistance with new CPQ training. She has a knack for bringing any subject to life and delivering professional training even if the circumstances are not ideal. I just know she is going to deliver!

Vanessa is simply one of the best training consultants I have experienced. 

I worked with Vanessa a few years ago, and then I hired Vanessa to come to my rescue when I needed assistance with new CPQ training. She has a knack for bringing any subject to life and delivering professional training even if the circumstances are not ideal. I just know she is going to deliver!

One of Vanessa’s key strengths is putting her soul into her work and cares deeply about the quality of her training. I would definitely recommend Vanessa, in fact, I think every company needs a Vanessa!

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Katerina Bairaktari, Global Marketing Automation Foundations

Vanessa has been brilliant throughout our difficult project!

She has been particularly patient with such a bunch of IT Neanderthals. Would highly recommend, give me a call anytime for a more fulsome appraisal

Mark Scott

Mark Scott, Clear Sky Safari Tensts

Vanessa has been a vital leading hand in transitioning to our new CRM system. 

Vanessa has been a vital leading hand in transitioning to our new CRM system. 

She is clear, concise and patient. Vanessa has supported our entire team working both as a group with us and on an individual basis. The end result of this is better practice for our company, with more efficient use of time and information. Vanessa works incredibly hard, going over and above time and again to achieve what is necessary.

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Marie Barber

Marie Barber, Clear Sky Safari Tents

Signs Now started to work with Vanessa back in 2021 when we decided that we needed to change the CRM system we had been using for over 10 years.

Vanessa had knowledge of a number of available systems and by better understanding our business she was able to steer us towards the right solution. Having decided on Mothernode, Vanessa was able to work closely with us to implement the system successfully for our business. Vanessa has a good understanding of business, she knows about the cultural challenges to be faced during such a transition and she has a hands-on approach to working with the client.

 

Signs Now started to work with Vanessa back in 2021 when we decided that we needed to change the CRM system we had been using for over 10 years.

Vanessa had knowledge of a number of available systems and by better understanding our business she was able to steer us towards the right solution. Having decided on Mothernode, Vanessa was able to work closely with us to implement the system successfully for our business. Vanessa has a good understanding of business, she knows about the cultural challenges to be faced during such a transition and she has a hands-on approach to working with the client.

I would certainly recommend Vanessa to any business contemplating such a substantial change to its systems.

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Bill Dunphy

Bill Dunphy, Signs Now

Great services and a joy to work with!
 
Vanessa has been helping me with my marketing strategy, including buyer personas, so she was the obvious person for me to turn to for help with HubSpot CRM. Vanessa has helped me set up HubSpot CRM for my counselling and coaching business and will be providing ongoing optimisation and administration support as my business grows.
Great services and a joy to work with!
 
Vanessa has been helping me with my marketing strategy, including buyer personas, so she was the obvious person for me to turn to for help with HubSpot CRM. Vanessa has helped me set up HubSpot CRM for my counselling and coaching business and will be providing ongoing optimisation and administration support as my business grows.
 
Vanessa has been a joy to work with, excellent knowledge and a fantastic way of getting that knowledge across. I would wholeheartedly recommend Vanessa for your marketing and HubSpot CRM needs.
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Simon Worth

Simon Worth, Catalyst Wellbeing Limited

Working with Vanessa for a major HS audit and redesign, and all during a major site migration has been a game changer for us. 

Having worked with a multitude of CRM and HS Consultants before, Vanessa was able to quickly establish what we needed as a client and suggest and improve our strategy and processes. From the get-go, she wanted what we wanted: to onboard us properly into the system we had been trying to get traction with for months, and fully understand the end result of what success looks like. I have said on multiple occasions to colleagues, that the investment we have made and continue to make with Vanessa has been pivotal to the success of our growth and CRM plan.

Working with Vanessa for a major HS audit and redesign, and all during a major site migration has been a game changer for us. 

Having worked with a multitude of CRM and HS Consultants before, Vanessa was able to quickly establish what we needed as a client and suggest and improve our strategy and processes. From the get-go, she wanted what we wanted: to onboard us properly into the system we had been trying to get traction with for months, and fully understand the end result of what success looks like. I have said on multiple occasions to colleagues, that the investment we have made and continue to make with Vanessa has been pivotal to the success of our growth and CRM plan.

We are a complex and niche company with a lot of specialist requirements, and a lot of moving parts and people, nothing fazed her. Thank you, Vanessa! A game changer for MyArtBroker

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Charlotte Stewart

Charlotte Stewart, Fine Art

Insightful. Value-Adding. A pleasure to work with.
 
Vanessa has been a huge asset to me in helping get Six Keys (www.sixkeys.co.uk) up and running.
 
I am hugely impressed with her and greatly value everything she has done. Vanessa has been a business mentor. She brings a wealth of business experience and insight across a range of topics. She is analytical, candid and insightful. I absolutely trust her advice. She has helped with branding, website design, marketing strategy, selection of CRM software, social media strategy and execution and a lot more.
 
Insightful. Value-Adding. A pleasure to work with.
 
Vanessa has been a huge asset to me in helping get Six Keys (www.sixkeys.co.uk) up and running.
 
I am hugely impressed with her and greatly value everything she has done. Vanessa has been a business mentor. She brings a wealth of business experience and insight across a range of topics. She is analytical, candid and insightful. I absolutely trust her advice. She has helped with branding, website design, marketing strategy, selection of CRM software, social media strategy and execution and a lot more.
 
Vanessa has been a great team member. She is a great mentor and coach as well as a great consultant and adviser. She delivers on time and creates value with everything she does. She is a joy to work with and has weathered the ups and downs of the start-up process.
 
I can't recommend highly enough.
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Oliver Mathieson

Oliver Mathieson , Information Technology Services

Fantastic experience!
 
Loved working with Vanessa who was super knowledgeable, friendly and patient with my limited knowledge of our CRM! She set it up so it's working far more effectively for us and has worked alongside our marketing team on campaigns and workflows. Nothing has been too much trouble.

Fantastic experience!

Loved working with Vanessa who was super knowledgeable, friendly and patient with my limited knowledge of our CRM! She set it up so it's working far more effectively for us and has worked alongside our marketing team on campaigns and workflows. Nothing has been too much trouble.

I would highly recommend Vanessa for anything CRM-related!

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Terry Streather

Terry Streather, Mental Health Care

Highly competent, professional and personable.
 
Vanessa has provided services in a highly professional, competent and timely manner in a number of key areas, including: -
  • Advice and support in moving to a new CRM platform 
  • Appropriate "hand holding" during the migration process and successfully undertaking key migration tasks Training in the core functionality of the CRM system
  • Problem-solving and issue resolution
Highly competent, professional and personable.
 
Vanessa has provided services in a highly professional, competent and timely manner in a number of key areas, including: -
  • Advice and support in moving to a new CRM platform 
  • Appropriate "hand holding" during the migration process and successfully undertaking key migration tasks Training in the core functionality of the CRM system
  • Problem-solving and issue resolution
She has strong organisational and communication skills and is able to effectively draw on a depth and breadth of experience when delivering projects and solving problems.
 
 
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Simon Elias

Simon Elias, Education Management

Vanessa was able to help us transform our instance of Salesforce from a basic system of record into a potent business tool. She has helped us take a best practice approach to managing our mission-critical commercial processes, while also helping us to implement a data model that accurately reflects our target territories and solution catalogue. 

Vanessa is unfailingly professional and personable and I've enjoyed working with her a great deal. I wouldn't hesitate in recommending Vanessa's work to anyone who needs an experienced and trustworthy Salesforce consultant and trainer.

Vanessa was able to help us transform our instance of Salesforce from a basic system of record into a potent business tool. She has helped us take a best practice approach to managing our mission-critical commercial processes, while also helping us to implement a data model that accurately reflects our target territories and solution catalogue. 

We're also now able to much better measure the effectiveness of the activities that both Sales and Marketing undertake thanks to Vanessa. She's also helped us with a variety of tasks to improve and clean-up weak points and duplication in our system.

Vanessa is unfailingly professional and personable and I've enjoyed working with her a great deal. I wouldn't hesitate in recommending Vanessa's work to anyone who needs an experienced and trustworthy Salesforce consultant and trainer.

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Chris Rixon

Chris Rixon, Chief Marketing Officer at CMO Software

Vanessa has added massive value to our ambitious training programme, consistently receiving outstanding feedback from the attendees. I am delighted to work with her and looking forward to continued partnership.

Alp Kabatepe

Alp Kabatepe, Manager in Emerging Platform at Accenture

I have worked with Vanessa Hunt in her capacity as a CRM Consultant and benefited from her help and knowledge of various systems, before using her expertise in Salesforce in particular. I had been asked by a client to migrate their existing CRM system to Salesforce. This required a large data transfer, which wasn't straightforward, given the way data was stored in the legacy CRM. To complicate matters, it was also necessary to transfer significant data from other sources, like Excel.

The project was quite an undertaking, not least because my own IT skills and those of my client were mediocre at best. I also confess to having felt intimidated about even starting on Salesforce, and I procrastinated for a time until I met Vanessa.

I have worked with Vanessa Hunt in her capacity as a CRM Consultant and benefited from her help and knowledge of various systems, before using her expertise in Salesforce in particular. I had been asked by a client to migrate their existing CRM system to Salesforce. This required a large data transfer, which wasn't straightforward, given the way data was stored in the legacy CRM. To complicate matters, it was also necessary to transfer significant data from other sources, like Excel.

The project was quite an undertaking, not least because my own IT skills and those of my client were mediocre at best. I also confess to having felt intimidated about even starting on Salesforce, and I procrastinated for a time until I met Vanessa.

Vanessa trained me and the client on how to use Salesforce and we agreed various modifications, which she implemented. During this period, there was some indecision and occasionally conflicting requests from the client. This meant Vanessa had to do, undo and then re-do work, which would have strained the patience of the most reasonable person. Vanessa managed this in a totally pleasant, gently assertive and efficient way. I have rarely seen such a professional response to what must have been a frustrating situation.

In addition, Vanessa also loaded large volumes of data into Salesforce for us, after providing guidance on how to transform the data into an appropriate structure. 

I'm pleased to say we now have a Salesforce system to be proud of. It contains all the relevant data we need, and we're now able to use Salesforce to the greatest effect. I believe this will be a key part of my client's future business success. 

Salesforce, by its nature, will always be a work in progress and will require regular modifications to reflect the dynamics of a changing world. We very much look to Vanessa to provide the ongoing help and support that will enable us to get the maximum value from the system.

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Steve Hibberd

Steve Hibberd, Director at Egerton Partners

Vanessa is extremely professional in her education engagements. Starting from planning, through the actual training and follow up, she makes sure everything is taken care of and all the students' needs are covered. Vanessa is the training professional to engage with!

Kai Mäkelä

Kai Mäkelä, CEO of Fluidogroup

Vanessa brought value to our company by assisting with various initiatives in Salesforce. She consistently did what it took to get the job done and went above and beyond what was asked of her. She was always a great pleasure to work with and I highly recommend her, I look forward to working with her again.

Megan Rodriguez, Global Demand Generation Manager at CMO Software

Vanessa is an excellent communicator and trainer with significant experience in the field of CRM. She has knowledge of multiple products and industry expertise. Vanessa is able to train in multiple languages, educating senior manager and general staff level personnel to a high standard.

Mike Richardson

Mike Richardson, Managing Director of Maximizer Software EMEA

Vanessa doesn’t just provide me with business and marketing expertise. She’s also given me the confidence and energy to grow my business, even when there have been obstacles in my path. She’s provided honest, yet supportive advice whenever I’ve needed help with major decisions. Vanessa has even been involved in helping me choose the right premises for providing customer consultations! She’s personablepatient and professional. And always so positive. Vanessa isn’t only an experienced marketing consultant, she’s also a very capable business coach who’s fun to work with.

Joycelyn John

Joycelyn John, Owner of Hair Health & Vitality Ltd

Great work by Vanessa in establishing Hippopot Herbs' online presence. Our likes and followers, and most importantly, engagement increased substantially once Vanessa got to work. We strongly recommend her - so helpful to work with. Her imagination and commitment are outstanding!

Alice Nugent

Alice Nugent, Owner of Hippopot Herbs Ltd

My work is in the Wellbeing sector. I am a Clinical Nutritionist and retired Registered Nurse - definitely not equipped to effectively launch a business! I am so glad that I found Vanessa. Due to her clear way of explaining things, even I, the most non-techie person ever, was able to understand what I had to do. I wanted my website to work better for me and needed advice on other ways to make me 'visible'.

My work is in the Wellbeing sector. I am a Clinical Nutritionist and retired Registered Nurse - definitely not equipped to effectively launch a business! I am so glad that I found Vanessa. Due to her clear way of explaining things, even I, the most non-techie person ever, was able to understand what I had to do. I wanted my website to work better for me and needed advice on other ways to make me 'visible'.

On a one-to-one basis, Vanessa guided me through the Social Media applications that would be the most effective for my business. I am now using these more deftly and I am delighted to say, that the daily hits on my website have increased by one hundred plus in just a month! She also gave me sound advice on how to look for, and approach potential clients. 

Vanessa set me tasks to perform which for me, was the best way to retain the know-how. She was encouraging and offered advice as I proceeded - always available to answer my panicky emails! Vanessa is so easy to work with, being both friendly and professional. 

Choose Vanessa. You won't regret it!

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Diana Earnshaw

Diana Earnshaw, Owner of Your Good Health ~ Naturally

Vanessa has provided Thus with a training programme on Salesforce since our implementation in 2010, following a recommendation from another client. Our training covered a wide range of functions for users, from sales & support agents through to IT administrators. Vanessa has wide knowledge and experience in her subject and is an excellent communicator. Her personable approach and ability to provide answers on all of our questions, made our training programme informative and enjoyable to attend. I am happy to recommend Vanessa to any future client.

Deirdre Hayden

Deirdre Hayden, Senior Business Analyst at Vodafone

I worked with Vanessa on a number of client sites where she delivered CAFM training in French, German and Italian. A core strength is not only her ability to quickly learn new systems, but also teach and relate information effectively to people with a wide variety of skills and aptitudes. Always professional, very approachable and highly knowledgeable of cloud technology and business, I would have no hesitation in recommending Vanessa.

Stuart Ruthven

Stuart Ruthven, CEO and Founder of PocketFM

I highly recommend Vanessa as a professional CRM consultant. She managed our business expectation with great care and proficiency and helped us in every step of our Salesforce configuration and training for Romex World Ltd.

Homi Behjat

Homi Behjat, Sales Manager UK at Testbirds GmbH

The care, research and interest that Vanessa takes in preparing blogs and social media content for CBJ Digital has been impressive. It is lovely to have found a copywriter and social media expert who achieves standards that would grace any corporate website - that is to say: standards in copy, standards in grammar, standards in spelling! Excellent - thank you.

Malcolm Iliff

Malcolm Iliff, Director of CBJ Digital Ltd